HSBC Visa Commercial Card

Important Notice

As part of our efforts to align our credit card services, we are terminating the Visa Card services to our commercial customers. Impacted customers will be informed on such termination and the activation of new card services.

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Card-Not-Present (“CNP”) Credit Card Transaction Notification

With effect from 28 August 2016, the Bank will send cardholders a notification when a Card-Not-Present ("CNP") credit card transaction* is accepted. Please provide your cardholder’s mobile number and/or email address in advance to receive the notification, by completing the form and returning it by mail. Otherwise, future CNP credit card transactions of those cardholder(s) may be rejected.

* Card-Not-Present credit card transaction are those credit card transactions without original sales slips, including but without limitation, online purchase, telephone orders, fax orders and mail orders.

Services related to Visa Card

Free Airport Premium Services (applicable to Platinum Business Card and Corporate Card)

  • Complimentary access† to over 70 designated Plaza Premium Lounges around the world or complimentary 15 minutes neck and shoulder massage service at Wellness Spa and Salon in Hong Kong.

    Please click here for the list of lounges that can be accessed and visit Plaza Premium Lounge’s website for the location map. For more details, please contact Plaza Premium Lounge on +852 3960 1396.

  • Business Dining - enjoy a free traditional Cantonese dim sum set for two at The Terrace, 7/F Airport World Trade Centre Club, Hong Kong International Airport.

    Reservation is required. Please call +852 3153 2331

  • Meeting Facilities - enjoy a free two-hour meeting package for up to four persons at the Business & Conference Centre, 1/F Airport World Trade Centre, Hong Kong International Airport

Cardholder must present a valid boarding pass or air ticket during the visit.

Airport Limousine Service (applicable to Platinum Business Card and Corporate Card)

Enjoy airport limousine services at an exclusive flat rate of HKD250 everywhere in Hong Kong with a choice of 4-seater luxury sedan or 6 or 7-seater van.#

For more details please contact Aspire Lifestyles on +852 3122 2322 or email your booking form to

#The airport limousine services are subject to availability of Aspire Lifestyles.

Travel Insurance (applicable to Platinum Business Card and Corporate Card)

Free Travel Insurance1

  • When you buy travel tickets with your HSBC Platinum Business Card or Corporate Card, you will receive free travel insurance for up to seven days, including cover for personal accidents worth up to HKD1 million and inconveniences such as travel delays and lost baggage.
  • For more details please contact our Insurance Hotline on +852 3070 5000 or Claims Hotline on +852 3070 5002.

Services related to Visa Purchasing Card

For any enquiries related to Visa Purchasing Card, please contact our Customer Service Hotline on +852 2748 4343.

Reminder: “To borrow or not to borrow? Borrow only if you can repay!”


  1. The above policy is underwritten by AXA General Insurance Hong Kong Limited (“AXA”), which is authorised and regulated by the Commissioner of Insurance of the Hong Kong SAR. AXA will be responsible for providing your insurance coverage and handling claims under the terms and conditions of the policy. The Hongkong and Shanghai Banking Corporation Limited ('HSBC') is an insurance agent authorised by AXA for distribution of general insurance products.

HSBC has not authorised or appointed any intermediaries to conduct telesales marketing activities for promotion of commercial lending / commercial cards.

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