Account

eStatement and eAdvice

Get timely email notifications when a new statement is available, and access your eStatements and eAdvice anytime, anywhere to streamline your everyday banking.

Product highlights

You may be thinking, "What's the big deal? My office doesn't consume much paper". But what most people do not realize is that the cost of buying paper is just the top of the paper iceberg. For each sheet of paper used, the social cost incurs not only purchasing costs, but also storage, printing, postage, disposal, and recycling – and it adds up.

HSBC would like to team up with your company to help reduce the amount of paper your office consumes by using eStatement and eAdvice service and going paperless.

Features and benefits

  • Free – There is NO service charge
  • Fast – Get your statement and advice faster than via post
  • Convenience – Access anytime and anywhere
  • Peace of mind – No worry about lost in delivery in transit
  • Consistent design – Same as paper statement and advice
  • Flexible – Retrieve past 24 months of statements and 3 months of advices
  • Timely – Receive email notification when a new statement is available in Business Internet Banking
  • Easy to manage – Able to save in e-format and archive for reference

Register eStatement and eAdvice

Registration is simple and easy, you can register for the service through Business Internet Banking or by completing and returning the registration form (PDF, 1.11MB).

For further details of eStatement and eAdvice, please check out below:

Paper statement fee

Why?

Over the years, HSBC has been dedicated to fostering green banking with our customers’ great support. The charging of a Paper Statement Fee is based on the "Pay the Paper" principle, which aims to encourage customers' adoption of eStatement and eAdvice in order to help reduce paper consumption and to protect the environment.

Which types of accounts/customers will be charged for receiving paper statements?

The Bank will charge a Paper Statement Service Fee of HK$20 for each (set of) paper statement we send to our commercial banking customers via post for the following account types:

  1. BusinessVantage account(s)
  2. HSBC Business Direct account(s)
  3. HSBC Sprint Account
  4. Hong Kong Dollar Current and Foreign Currency Current account(s)
  5. Hong Kong Dollar Statement Savings account(s)
  6. CombiNations Statement Savings account(s)

How will the Paper Statement Fee be charged?

The paper statements issued for BusinessVantage, HSBC Business Direct, HSBC Sprint Account, Hong Kong Dollar Current accounts, Foreign Currency Current accounts, Hong Kong Dollar Statement Savings account and CombiNations Statement Savings account will be counted and accumulated every month, and the respective fees will be directly debited from each relevant account on the 4th working day of the following month.

Available types of eStatements

HSBC's eStatements is launched in phases. We are currently providing the following types of eStatements.

Account eStatements

Delivery Methods
View in Business Internet Banking

Delivery Methods
Receive via email, with extra copies available on Business Internet Banking1

1. HSBC Sprint Account

Yes

Yes

2. HSBC Business Direct

Yes

Yes

3. BusinessVantage

Yes

Yes

4. Current account

Yes

Yes

5. Hong Kong Dollar Statement Savings
account

Yes

Yes

6. CombiNations Statement
Savings account

Yes

Yes

7. Investment account

Yes2

Yes

8. Business Card

Yes

Yes

9. Corporate / Purchasing cards

Yes

Yes

View in Business Internet
Banking only

Receive via email only

10. Business Card consolidated eStatement and eManagement reports3

No

Yes

11. Corporate / Purchasing cards Consolidated eStatement and eManagement Reports3

No

Yes

Available types of eAdvices

HSBC's eAdvice is launched in phases. We are currently providing the following types of eAdvices.

Transaction eAdvices

Delivery Methods
View in Business Internet Banking

Delivery Methods
Receive via email, with extra copies saved in Business Internet Banking11

1. Securities purchase and sale
2. Time deposit maturity
3. Inward remittance
4. Outward remittance
5. Inward interbank transfer
6. Outward interbank transfer
7. Outward remittance charge
8. Cheque purchase
9. Cheque for collection - credit

Yes2
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes

Yes
Yes
Yes
Yes
Yes
Yes
No
No
No

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