Document Tracker

Enables you to track documents sent internationally by HSBC Hong Kong offices.

This Document Tracker service is provided by courtesy of DHL Worldwide Express.

Quick Track

Please click the button below to track your Documentary Credits and Import & Export Bills.

When you enter the DHL tracking system, please:

  • input your HSBC Documentary Credit/Bill transaction reference number in the ‘HSBC Transaction Reference’ field

Receive Status Update

Please click the button below if you want to receive shipment updates and delivery status via email or SMS notification.

When you enter the DHL tracking system, please:

  • input your HSBC Documentary Credit/Bill transaction reference number in the ‘Shipper Reference’ field
  • input HSBC (in capital letter) in the ‘Customer Code’ field