HSBC Business Collect

An upgraded version that accepts PayMe payments and cross-border payments via PromptPay

Product highlights

In the digital world where mobile payment solutions keep evolving, your business needs to stay ahead. Let us help you keep up with the trend along your business adventure. Introducing HSBC Business Collect, a cost-effective solution that supports mobile payment collection both in the store and online. And now, we have added in new elements to help you collect payments even simpler, faster and smoother from your customers.

‘FPS x PromptPay QR payment’

With the sharp development of Faster Payment System (FPS) and the strong demand for cross-border real time payments, there is an epochal improvement of FPS.

With the introduction of the ‘FPS x PromptPay QR payment’ service*, there is a bilateral linkage between Hong Kong’s FPS and Thailand’s mobile payment system, PromptPay. HSBC Business Collect has been seamlessly integrated with the ‘FPS x PromptPay QR payment’ service. You as a merchant can receive real-time payments in Hong Kong Dollar (HKD) from Thai visitors who scan the FPS QR codes and make payments via PromptPay. You can also enjoy a cost-effective solution that supports mobile payment collection to enhance customer experience in retail payment, thereby driving business growth.

For more information, please click to download the Frequently Asked Questions (PDF, 388KB) for more detail.

Latest offer

Enjoy the below offers upon successful submission of the HSBC Business Collect Services application form by the respective deadlines (please read our Terms and Conditions (PDF, 445KB) for more details):

Business Partnership Offer

Exclusive to merchants of HSBC Business Collect Service Partners

  • First 30 days FPS QR code transaction fee waiver

HSBC has also extended the digital offerings beyond the business community, helping the education sector adopt digital payment solution for simpler payment processes and enhanced operational efficiency.

FPS Digital Collection Offer for Schools

Exclusive to merchants of eClass and Talkbox

  • A special monthly transaction fee of HK$415 for up to 4,000 transactions per month until 31 December 2024

Key features of HSBC Business Collect

One device, multiple payment options. PayMe included.

  • PayMe: The point-of-sale payment collection platform that connects your physical store to 3 million individual PayMe users in Hong Kong
  • Cross-border payment: Accept cross-border payments via PromptPay through FPS QR codes scanning.
  • Multiple payment channels: Accept mainstream payment methods like PayMe, FPS, credit card, contactless payment, mobile payment and other eWallet payment
  • Quick refund service: Refund with just a scan for transactions processed through either PayMe or FPS#

# The ‘FPS x PromptPay QR payment’ service does not support cross-border refunds under current industry standards.

SVF Licence Number: SVFB002

Enhance operational efficiency and reduce administrative workload with improved cash flow

  • Cost effective collection channel: Reduce administration costs and transaction fees from handling cash, cheques or other traditional payment methods
  • Better cash flow management: Real-time settlement to cash account at your control
  • Integrated reporting: Automate cross-channel business reports to facilitate sales reconciliation and performance tracking

Easy implementation tailored for different businesses

  • Applicable to multiple business models: Support in-store, eCommerce, mCommerce and bill payments
  • Secure and seamless: End-to-end collection through API interfaces
  • Easy integration: Simple API toolkits and dedicated HSBC team to provide technical integration support

For more information, please click to download the HSBC Business Collect Brochure (PDF, 1.91MB) for more detail.

Set up HSBC Business Collect now. Call us at 2748 8238 (- language - 7) for more details.

Other solutions



Explore our industry insights and banking capabilities in a simpler way

Need help icon

Need help?

If you have question about our products and services, please click ‘Chat with us’.