Digital

HSBCnet

What if your everyday banking could be extraordinary?

One platform to monitor all global accounts

Keeping up with changes in technology and the economic environment can be demanding. That's why we've developed powerful, intuitive online tools to make your day-to-day banking fast and easy, while giving you a clear picture of all your global banking in one consolidated platform. Anytime you need assistance, HSBCnet is available 24/7.

Because the more you can see where the opportunities lie, the more your business can thrive.

HSBCnet

Explore the transformative power of HSBCnet today.

Benefits of HSBCnet

24/7 support

  • Real-time Live Chat support
  • Chatbot for instant FAQ support
  • HSBCnet Plus to provide banking tips and industry news

All-in-one platform

  • Enhanced user interface
  • All-in-one banking platform
  • Powerful data validation
  • Advanced searching and filtering options

Seamless connectivity

  • Flexible connectivity options
  • Integration options with ERP systems
  • Consolidated payment files across countries and currencies

Cybersecurity support

  • Industrial-grade protection
  • Biometric login functionality

Customisable setting

  • Personalised payment authorisation setting
  • Faster tracking of payment status
  • Scheduled report generation
  • Personalised notification

HSBCnet Mobile app

Gain access to HSBCnet from your smartphone any time, any place.

Benefits

  • Used as a soft token for HSBCnet logon, re-authentication, and transaction signing
  • View account balances and recent transactions
  • Authorise priority payments, inter-account transfers, ACH credits/debits, bill payments and file level payments
  • Track the status of payments and trade transactions at any stage of the journey
  • Receive notification of payments via My Alerts
  • Set up and verify your identity with biometric logon

How HSBCnet enhances Global Trade and Receivables Finance services?

On HSBCnet, you can access a series of trade-related solutions to enhance your everyday business

  • Manage your trade transactions
  • Apply and amend import documentary credit
  • Confirm export documentary credit
  • Place import bill instructions
  • Process pre-shipment and post-shipment buyer loan applications and settlement
  • Process pre-shipment / post-shipment export documentary credit and bill finance applications
  • Process guarantees applications, amendments and cancellations
  • Connect with our Trade Client Service Team via HSBCnet LiveChat which provides you a safe and secure communication with real time responses to trade transactional level queries. LiveChat is available to all Hong Kong HSBCnet trade clients during business hours, 9am – 6pm Monday to Friday. Log on to HSBCnet, select ‘Need Help’ and ‘Start Live Chat’ to connect with us now. 

Trade Transaction Tracker

The Trade Transaction Tracker is a tool on the HSBCnet Mobile app, giving you a quicker and easier way to access your trade transaction status across markets and countries worldwide anytime, anywhere.

  • Get an overview of your transactions including documentary credits, documentary collections, trade loans and guarantees
  • View real-time trade transaction status detail
  • Save time on the phone, faxes or emails when tracking your transaction status
  • Search transaction with intelligence

Securities Services

A suite of online tools to enable you to manage and transact your securities related business using HSBCnet.

  • Real-time information on your securities portfolio
  • Smooth navigation on holdings, securities, investors, fund valuation and account information
  • Easy transaction status review
  • Schedule files for reconciliation
  • Automated report generation for securities and fund administration
  • Pre-validation and file upload for securities and treasury instruction
  • Easy-to-use corporate action announcement and election instruction function

Learn more

Get started

Call us on

+852 2748 8288

After language selection, press # - 5 -2 -0 to talk to a Customer Service Officer

Insights

Explore our industry insights and banking capabilities in a simpler way

Need help?

Get in touch to learn more about our banking solutions and how we can help you drive your business forward.