Digital

Business Internet Banking

Enrol Business Internet Banking with HSBC HK Business Express mobile app

A simpler, faster and better way to access your business accounts and manage your company’s cash flow.

Features and benefits

<New> Online Business Information Update

You can now update business information online like change of directors, authorised signatories, physical signing instructions and beneficiary owners via Business Internet Banking. Your new directors and authorised signatories can submit signatures and existing directors can approve instructions via the HSBC HK Business Express mobile app.

女企业家透过香港汇丰Business Express手机应用程序登入商务网上理财

Mobile Security Key

By activating your Mobile Security Key, your phone becomes a handy security device, allowing you to seamlessly log on and confirm transactions without using a physical Security Device.

By using fingerprint or facial recognition, you can log on and pay even faster!

User and account control

You can create users with different levels of access rights and transaction limits. Depending on your business needs, you can request up to two users who can authorise your transactions. You can also easily and instantly update some of your company details in Business Internet Banking.

Payments and Transfers

Managing local and international payments is now even easier with our enhanced functions:

Effortless tracking: Check the real-time status of recent payments, from HSBC to an intermediate bank or the beneficiary bank.
Bank search: Simply enter the beneficiary bank location and you will be able to select from a list of matching addresses without having to type them in.
Contact Cards: Save the account details of your regular payees, streamlining the payment process.
Payment cancellation: Primary Users can ask to cancel RTGS or Telegraphic Transfer payments.

To learn more about Payment and Transfer services provided by HSBC, click here.

FX solutions

A range of functions to help you seize opportunities in the fast-changing foreign exchange market using Business Internet Banking:

Insights: Refer to tailored insights and live charts for informed FX decisions.
Rate Alert: Set up a target exchange rate and get notifications via your preferred channel once it has been reached.
Order Watch: Set up your currency pair, target exchange rate and order amount. Once your target exchange rate has been reached, your order will be processed automatically.

Notification Centre

Each user can subscribe to personalised notifications and receive them via preferred channel at no extra cost. Manage these subscriptions in the Notification Centre in Business Internet Banking at any time.

WeChat Banking and Notification Services

Bind your Business Internet Banking profile to our HSBC Hong Kong Business WeChat Official Account to activate our WeChat Banking and Notification Services for free. To learn how to bind your account, read this guide (PDF, 874KB).
WeChat ID: HSBCHKBusiness

eStatement and eAdvice

Go paperless to help protect our environment. Register for eStatement and eAdvice through Business Internet Banking to retrieve your past 24 months of eStatements and 3 months of eAdvices.

Online Preferential Pricing

Enjoy exclusive online privileges for various services and products via Business Internet Banking, including telegraphic transfers, stock trading and unit trust subscriptions.

Instant Messaging

Get instant responses 24/7 from our customer services officers through your desktop computer, tablet or mobile device.

Trade Transaction Tracker

Trade Transaction Tracker allows you to get an overview of your trade transactions, and lets you access your export and import documentary credits, collections, guarantees and trade loan transaction status.

Easy access to business insurance

You can now access essential protection coverage from our preferred partner, AXA, via Business Internet Banking. This cost-effective approach gives you greater peace of mind and leaves you with more time to focus on running your business.

HR and payroll software integration

Manage your company’s payroll and MPF contributions more easily by connecting your business account with iMGR cloud-based HR and payroll software. With this integration, your monthly payroll and MPF contributions will be processed automatically in one platform.

Accounting software integration

Connect your bank accounts with cloud-based accounting software Xero, via HSBC Business Internet Banking. With the direct bank feed connection, your transaction data will flow securely and automatically to Xero, empowering you to manage your company finances and make better-informed decisions.

Get started

Sign up and register
Enrolment User Guide (PDF, 733KB) | Registration User Guide (PDF, 620KB)

Mobile Security Key
Details

Physical Security Device
User Guide (PDF, 2.11MB)

Call us on

+852 2748 8288

Frequently asked questions

What do I need before I start using HSBC Business Internet Banking?

You don’t need any special software to access Business Internet Banking; just a computer and Internet connection. The service is available on PC and Mac computers, as well as mobile devices.

For the highest security level and smoothest access to our services, if your web browser is Internet Explorer 10 or an earlier version, you must:

Use the latest version of Google Chrome for an optimal viewing experience; or
Update your web browser to the latest version of Internet Explorer, Microsoft Edge, Firefox or Safari.

Operating System : Windows 7 or above

Suggested browser :

Google Chrome version 78 or above
Microsoft Edge 80 or above
Microsoft Internet Explorer 11 or above
Mozilla Firefox^®version 78 or above

Operating System : Mac OS

Suggested browser :

Google Chrome version 78 or above
Apple Safari 13 or above
Mozilla Firefox^®version 78 or above

Can I use HSBC Business Internet Banking services?

How can I enrol for Business Internet Banking (BIB) service?

You can Enrol BIB (PDF, 733KB) via our HSBC HK Business Express mobile app then follow the steps in the registration guide (PDF, 620KB) to register your Business Internet Banking instantly. Or else, you may complete the Business Internet Banking Enrolment Form and return it to any Commercial Service Centre or send it to us by post. You will receive an activation PIN and a Security Device separately by post after five working days, as well as an authentication code via SMS.

How do I activate Mobile Security Key to logon Business Internet Banking or HSBC HK Business Express mobile app?

How can I replace my Security Device?

You could consider replacing your physical security device by activating your Mobile Security Key directly for free and immediately use it. Ways to activate your Mobile Security Key under different scenarios:

Security device lost/ broken/ run out of battery:
Set your secondary password under ‘Help and Support’ of Business Internet Banking logon page. After successfully setting up your secondary password, you can download HSBC HK Business Express mobile app and activate Mobile Security Key immediately.
When you see [bAtt] is displayed on your Security Device after you switch it on:

Its battery will run out soon, please logon to Business Internet Banking, go to ‘Admin tools’ > ‘Replace security device with Mobile Security Key’ and set up your secondary password. After successfully setting up secondary password, you could download HSBC HK Business Express mobile app to activate Mobile Security Key.

For details, please refer to the Security Device user guide (PDF, 2.11MB) for useful information about your Security Device.

Download the app now

Simply scan the QR code below to download HSBC HK Business Express mobile app. Or visit App Store, Google Play, or Baidu App Store and search "HSBC HK Business Express" to download.

Notes:

The HSBC HK Business Express App (the ‘App’) is provided by The Hongkong and Shanghai Banking Corporation Limited (‘HSBC’) and is intended for use by HSBC commercial banking customers in Hong Kong. The App is not intended for download or use by any person in any jurisdiction where such download or use would be contrary to any law or regulation of such jurisdiction, or where HSBC is not licensed or authorized to provide the App and/or any of the related services.

HSBC does not make it an obligation on you to download and/or use any Quick Response Code Reader ("QR Code Reader"). The download and/or use of a QR Code Reader is at your entire discretion and sole risk. The Bank is not responsible for any loss or damage or any other consequences suffered or incurred by you resulting from your download and/or use of the QR Code Reader.

We do not charge for the App. However, your mobile network operator may charge you to access the App and these charges may vary if you access the App when abroad. You are responsible for these charges.

Apple, the Apple logo, iPhone, Touch ID and Face ID are trademarks of Apple Inc., registered or in the process of being registered in the US and other countries. App Store is a service mark of Apple Inc.

Google Play and the Google Play logo are trademarks of Google LLC.

Other ways to bank

Mobile banking

Manage your business accounts easily and securely on the go from your smartphone or tablet with the HSBC HK Business Express mobile app.

Phone banking

Manage your day-to-day banking with our Business Phonebanking service. Voice ID is available to all commercial banking customers, which allows you to use just your voice to verify your identity when calling our Business Phonebanking hotline.

Related resources

Form Download Centre

Online Security Tips

HSBC Business Internet Banking Terms & Conditions