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PYA001 | Telegraphic Transfer / Interbank Fund Transfer Application Form (PDF, 2.16MB) (Smart Form) This is an interactive Adobe PDF form that cannot be viewed in browser. Please download the form to your local drive and open it with Adobe Reader. Smart Form Completion Guide (PDF, 542KB) Important Changes to Smartform ArrangementsPlease note that the Smartform currently available on this webpage will only remain valid until 22 November 2026. Customers should not use this version of the Smartform after 22 November 2026. Any payment instruction submitted using this form on or after 23 November 2026 will be rejected and will not be processed. From 23 October 2026, a new Smartform version will be introduced. Customers should contact their HSBC Relationship Manager or call our Contact Centre on (852) 2748 8288 to obtain the latest Smartform and understand the applicable submission arrangements. To avoid disruption to your payment processing, we strongly encourage customers to use HSBC Business Internet Banking or HSBCnet for future payment instructions. | |
PYA002 | To cancel an outward telegraphic transfer or interbank funds transfer (via Real-time Gross Settlement) submitted in Business Internet Banking, Primary User can go to ‘Outgoing Payment Tracker’ on Business Internet Banking or HSBC HK Business Express mobile app, click the payment that needs to cancel, and submit a cancellation instruction. | |
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PYA005 | Account Transfer Application Form (For Transfer Between HSBC Account in Hong Kong Only) (PDF, 664KB) This is an interactive Adobe PDF form that cannot be viewed in browser. Please download the form to your local drive and open it with Adobe Reader. | |
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PYB001 | autoPay Services Application Form i. autoPay Services Application Form (For Non-Personal Customer) (PDF, 649KB) | |
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PYC001 | Eligible primary user can setup Direct Debit Authorisation in Business Internet Banking. Please click here or logon > go to ‘Payments & Transfers’ > choose ‘Setup direct debit authorisation’ under ‘Direct Debit Authorisation’. | |
PYC002 | Eligible primary user can set up/modify/cancel a direct debit authorisation for Utility Bills via Business Internet Banking: Set up: Please click here or logon > go to ‘Payments & Transfers’> select “Direct Debit Authorisation. Modify/Cancel: Please click here or logon > go to ‘Payments & Transfers’> select ‘Direct Debit Authorisation’, click on the relevant direct debit authorization record. Click ‘Modify’ to update, or “Delete” to cancel. | |
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PYC004 | Eligible primary user can logon Business Internet Banking to:
Please click here or logon > go to ‘Payments & Transfers’> select ‘Direct Debit Authorisation’, click on the relevant direct debit authorization record. Click ‘Modify’ to update, or “Delete” to cancel. Direct Debit Authorisation Amendment/Cancellation Form (PDF, 0.98MB) | |
PYC005 | Eligible primary user can setup Direct Debit Authorisation in Business Internet Banking. Please click here or logon > go to ‘Payments & Transfers’ > choose ‘Setup direct debit authorisation’ under ‘Direct Debit Authorisation’. | |
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