Notification Centre

Get notified on important account services and transaction status

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Located inside HSBC Business Internet Banking, the Notification Centre provides you with personalised notifications to meet your various business needs. Each Business Internet Banking user, no matter you are a Primary or Secondary User, is able to receive the subscribed notifications via your own preferred channel at no cost.

Act now! Simply log on to your HSBC Business Internet Banking, check out the Notification Centre, and subscribe for notifications that you wish to receive via your preferred channels (including email, SMS, WeChat or HSBC HK Business Express push notification) to enjoy this time-saving solution to keep up-to-date on new issues with your accounts and services.

Types of notification available

Account notification

  • Account Overdrawn - Notifies you when your withdrawal exceeds the available balance in your account.
  • HKD Cheque Return - Notifies you when an HKD cheque deposited to your account is returned.

Transaction notification

  • Outward Payments - Get notified when your payment via Real Time Gross Settlement (RTGS) or Telegraphic Transfer (TT) requires your further action, is unsuccessful or is complete.
  • Inward Payments - Enables you to monitor all inward payments from credited to your account. It can track all funds received from any international or local banks.

Investment Order Confirmation - Notifies you of the results of your stock purchase/sale orders and Unit Trusts buy/sell/switch orders.

To subscribe notifications, please log on to HSBC Business Internet Banking, go to “My HSBC”, then select “Notification Centre”, where you can find a step-by-step user guide.

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