Digital Forms

We are introducing a simpler, faster and easier way for you to update your company account information. On our Digital Form platform, you may set change request for the following account information in just 3 easy steps.

What’s more? If you are a Business Internet Banking user, you can simply submit the Digital Form online* by entering your Business Internet Banking log on details prior to form submission. This saves you the hassle of physical submission either by mail or in person at any HSBC branch.

You may now change the following company information on Digital Forms:

 

Contact Information

  • Change of Address
  • Change of Business Phone Number
  • Change of Business Email Address
  • Change of Contact Person(s)
  • Update Director's/Shareholder's ID

Ownership and Control (for limited companies) (Online submission is not applicable)

  • Add new Directors/Authorised Signatories (up to 5 appointments per submission)
  • Remove Directors/Authorised Signatories (up to 6 removals per submission)
  • Change of Shareholders'/Beneficial Owners' Information (up to 10 Shareholders/Beneficial Owners)
  • Change of Signing Instruction

Business Internet Banking

  • Delete/Change of Mobile Phone Number (for Business Internet Banking service SMS alerts) (Online submission is not applicable)
  • Request for new Business Internet Banking PIN and/or Security Device
  • Suspend Business Internet Banking service
  • Re-activate Business Internet Banking service

Company ATM Card

  • New Card Enrolment
  • Card Replacement
  • Card Cancellation
  • Request for New PIN

Free BizAlert

  • Change of Mobile Phone Number
  • Change of Email Address

DirectAdvice/eStatement/eAdvice

  • Change of Email Address

 

Go to Digital Forms

 

* Online submission is not applicable to companies that include company chop in the signing instruction.

Frequently Asked Questions (PDF, 103KB)

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