Support centre

Get the guidance and tools that suit your banking needs.

    Useful downloads and tools

    Digital Forms

    Update your company contact information, Business Internet Banking and request Company ATM Card online


    Form Download Centre

    Download application forms, services forms and the related instructions and terms


    eSignature for Business

    Sign the document prepared by the Bank electronically


    HSBC HK Business Express mobile app

    You can now upload ID documents when opening an account


    Business Information Update

    Find out which documents you need when updating authorised signatories, directors, beneficial owners and your business name, etc.


    Account Opening/Business Account Review Documents Checklist

    Find a document checklist for your company type


    Audit Confirmations

    To assist audit firms with efficient audit confirmation processing

     

     

    Services

    Activating Your New Account

    Easy steps to start managing your account


    Service Cut-off Time

    List of cut-off times for HSBC services

     

     

    Fee and charges

    Commercial Tariffs

    View all the tariffs associated with our range of commercial banking products and services


    Online Preferential Pricing

    Discover the exclusive online privileges you are entitled to when you use HSBC Business Internet Banking


    Best Lending Rate

    Latest HSBC Best Lending Rate for HKD

     

     

    Security and Fight Financial Crime

    Security Tips

    Important information about HSBC security online


    HSBC Safeguard

    Frequently asked questions and advice about why we ask for updated personal or business information so we can protect you from fraud and financial crime


    Helping not-for-profit organisations to fight financial crime (PDF, 2.79MB)

    Understand your financial responsibilities and read tips on how to make your organisation in Hong Kong as safe and successful as you want it to be


    Managing your bank account smartly (10 languages available)

    Tips to keep your business safe from fraud and financial crime


    Cyber Crime Protection

    Learn more about protection from fraud and cyber crime

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