Business Internet Banking

<New> Online Company Amendment

When your business grows, we understand your company structure and financial management may change as well. Our new digital service allows you to update account information like change of directors, authorised signatories, physical signing instructions and beneficiary owners via Business Internet Banking with ease. In addition, you can submit signatures and approve instructions via the HSBC HK Business Express mobile app, saving you the time and effort to visit a branch or call us.

Mobile Security Key

By activating your Mobile Security Key, your phone becomes a handy security device, allowing you to seamlessly log on and confirm transactions without using a physical Security Device.

By using fingerprint or facial recognition,* you can log on and pay even faster! *Fingerprint and facial recognition are only available on certain mobile devices.

User and account control

You can create users with different levels of access rights and transaction limits. Depending on your business needs, you can request up to two users who can authorise your transactions. You can also easily and instantly update some of your company details in Business Internet Banking.

Payments and Transfers

Managing local and international payments is now even ea;er with our enhanced functions:

• Effortless tracking: Check the real-time status of recent payments, from HSBC to an intermediate bank or the beneficiary bank.
• Bank search: Simply enter the beneficiary bank location and you will be able to select from a list of matching addresses without having to type them in.
• Contact Cards: Save the account details of your regular payees, streamlining the payment process.
• Payment cancellation: Primary Users can ask to cancel RTGS or Telegraphic Transfer payments.

To learn more about Payment and Transfer services provided by HSBC, click here.

FX solutions

A range of functions to help you seize opportunities in the fast-changing foreign exchange market using Business Internet Banking:

• Insights: Refer to tailored insights and live charts for informed FX decisions.
• Rate Alert: Set up a target exchange rate and get notifications via your preferred channel once it has been reached.
• Order Watch: Set up your currency pair, target exchange rate and order amount. Once your target exchange rate has been reached, your order will be processed automatically.

Notification Centre

Each user can subscribe to personalised notifications and receive them via preferred channel at no extra cost. Manage these subscriptions in the Notification Centre in Business Internet Banking at any time.

WeChat Banking and Notification Services

Bind your Business Internet Banking profile to our HSBC Hong Kong Business WeChat Official Account to activate our WeChat Banking and Notification Services for free. To learn how to bind your account, read this guide.
WeChat ID: HSBCHKBusiness

eStatement and eAdvice

Go paperless to help protect our environment. Register for eStatement and eAdvice through Business Internet Banking to retrieve your past 7 years of eStatements and 3 months of eAdvices.

Online Preferential Pricing

Enjoy exclusive online privileges for various services and products via Business Internet Banking, including telegraphic transfers, stock trading and unit trust subscriptions.

Instant Messaging

Get instant responses 24/7 from our customer services officers through your desktop computer, tablet or mobile device.

Virtual Assistant ‘Amy’

‘Amy’ is our Virtual Assistant Chatbot customer service platform, providing instant answers to your questions, 24x7. An inbuilt customer feedback mechanism helps Amy to enrich her knowledge so that she can cope with increasingly broad queries.

Trade Transaction Tracker

Trade Transaction Tracker allows you to get an overview of your trade transactions, and lets you access your export and import documentary credits, collections, guarantees and trade loan transaction status.

Easy access to business insurance

You can now access essential protection coverage from our preferred partner, AXA, via Business Internet Banking. This cost-effective approach gives you greater peace of mind and leaves you with more time to focus on running your business.

HR and payroll software integration

Manage your company’s payroll and MPF contributions more easily by connecting your business account with iMGR cloud-based HR and payroll software. With this integration, your monthly payroll and MPF contributions will be processed automatically in one platform.

Accounting software integration

Connect your bank accounts with cloud-based accounting software Xero, via HSBC Business Internet Banking. With the direct bank feed connection, your transaction data will flow securely and automatically to Xero, empowering you to manage your company finances and make better-informed decisions.